Warranty Policy
Levante Hub takes pride in crafting high-quality leather and textile products designed to last. Your satisfaction and confidence in our craftsmanship mean everything to us. That’s why we offer a limited warranty to protect your purchase and ensure you get the experience you deserve.
What Our Warranty Covers
Our limited warranty applies to eligible Levante Hub products and covers:
- Manufacturing defects in materials or workmanship
- Malfunctioning components under normal use
- Repair or replacement of faulty items as per warranty conditions
Warranty coverage begins from the original date of purchase and varies depending on the product type. The exact warranty duration will be clearly stated on the product packaging or purchase invoice.
Not Covered Under Warranty
- Normal wear and tear
- Damage resulting from misuse, accidents, or improper handling
- Faults caused by unauthorized repairs or alterations
- Issues from incorrect installation, neglect, or external factors
- Products purchased from unauthorized sellers
How to File a Warranty Claim
- Contact Support – Get in touch with our customer support team and explain the issue.
- Provide Proof of Purchase – A valid receipt or invoice is required to process your claim.
- Assessment – Our team will review your claim and confirm if it falls within the warranty terms.
- Resolution – If approved, we will repair, replace, or refund the item, at our discretion.
Additional Information
- Claims must be submitted within the warranty period.
- Customers may be responsible for shipping costs related to returns or exchanges.
- Replacement items may be new or refurbished and are covered for the remainder of the original warranty period.
For any warranty-related inquiries, please contact us at:
Email: sales@levantehub.com
Phone: +44 7456 456132
Levante Hub reserves the right to update this policy at any time without prior notice.